Water damage happening is like getting blind-sided punched.
It’s happens unexpectedly and can cause various damages to your property. It can happen in obvious and non-obvious areas. Being knowledgeable and prepped is essential when dealing with a water intrusion event and for contacting a local water damage restoration company.
Water damage doesn’t discriminate. And it will cause a stressful experience full of headaches. Total Care Restoration will alleviate those water damage headaches by providing a hassle free, fast, effective, and transparent service from the consultation through completion.
Time is what you're fighting against.
The first step in the water damage restoration process is inspecting the damage and determining what needs to be fixed. This is done by our account managers. What happens here is that they will ask you questions in regards of your water damage problem. Then proceed to walk around with moisture meters and special lights trying to detect the source of our problem and how to fix it
Standing water will be removed so that any other needed work will be able to continue. Certain sources of water, like categories 2-4, need special extraction equipment to ensure the extraction is done correctly. This can include using industrial wet-dry vacuums to pumps in cases of an extreme water amount. This needs to be taken care of immediately.
Further Damage Prevention
A plumber or leak detection company could be called to take care of any leaks or pipe breaks. Affected flooring, walls, and ceiling may also need to be removed because the water may have weakened the structural materials.
The "Dry Out" or Drying Process
This involves placing fans and dehumidifiers into the affected area. It may be necessary to remove baseboards or drill holes in walls so that they dry properly. Drying is a very important process so that odor and mold growth is prevented from happening.
The Monitoring, Containment & Disposal
Wet areas in the home will be taped off while drying is going on to ensure that heat and suction is going to the rooms that need it most. The dry out crew will also check the surfaces as well as readings to see how well the drying is progressing. In addition, if there are debris and damaged items inside the room, they will sort between what is salvageable and what is contaminated. Garbage and unsalvageable items will be properly disposed. This process may take from one day to several depending on the severity of the damage.
Eventually, the meters will show that the moisture levels are equal to the previous dry state of the room, and the fans and dehumidifiers will be removed from the area. This is the point in time when the water remediation process is considered complete.
Repair Additional Damage
Depending on the damages you may what is called build back services. This is basically when a subcontractor comes into your property to restore your flooring, drywall, carpet or anything else that needs renovated.
Need To Knows:
1) Wallpaper can be the primary cause of trapped moisture. It acts as “seal” that holds moisture in the wall.
2) Not all water damage events are alike, so pricing is not one size fits all.
Remember, not all water damage is alike. This is especially true for insurance companies. For example, your general homeowner’s insurance policy may cover something like a sudden burst pipe, but not a leak that slowly develops over time. That’s just one example. The important thing to remember is to know your coverage inside and out so you can have an efficient conversation with our account managers.
We put a major emphasis on maybe here. In general, if you know the source of the water damage and can cut off the water that caused it, do it. Use something like a wet-dry vacuum to clean it up ahead of time. There’s no need to run the risk of additional water pooling or causing further damage while you wait for the initial inspection.
The inspection can be time consuming depending on the severity of the problem due to account manger’s thorough investigation. Remember, water damage can be in both obvious and non-obvious areas. You will want to ask all relevant questions about the inspection and restoration process too. Lastly, jot down some notes while talking with your account manager. These may come in handy while talking to a public adjuster.
We will not charge you for an initial water damage consultation, so don’t hesitate to contact us. The more details you can provide like pictures and videos, the more options we can provide you. Our equipment can quickly identify the moisture and mold levels present in the air.
Not all water damage is alike so each project will vary. On average, water damage repair takes 5 days. Your account manager will know these details.
The Institute of Inspection and Restoration Certification(IICRC) provides a set of standards for fixing water damage. Both our account managers and technicians have passed this rigorous test.
Mold thrives in moist environments. And leaving water damage unattended for more then 24-hours could be the ideal circumstances for mold growth.
You can stay in your home or business if the restoration project doesn’t require reconstruction. On the other hand, equipment can be noisy and make the air unlivable because of the constant air movement.
All of our anti-microbials or biocides are rated safe for children or pets. If you have any concerns about toxicity please speak to your account manager so they can provide you with a Material Safety Data Sheets(MSDS sheets).
If This happened To Your Property Our Team Could Still Get Your House Back To Preexisting Conditions. Our technicians specialize in remedying properties affected by water damage. We have experts that can help you restore the spaces in your home, apartment Or office. In the event of an emergency, after you have secured your loved ones and contacted the local authorities, contact Total Care Restoration. we will respond as soon as possible & stop additional damage from taking place.
"High level of professionalism and excellence in customer service!! Quick response, kind attention!! Definitely a trustworthy company!! Even though I was unlucky to have issues in my apartment due to a series of water leaks coming from the apartment above mine I was very lucky to have Total Care Restoration team to work on it. Right after my attorney notified me that he hired them I got a phone call from Peterson Martins - who was in charge of my case throughout the process - to schedule his visit which happened the day after. Also, once he got the proper approval, he coordinated his team to immediately come do the dry out work which was led by Jesus Campos. Both Peterson and Jesus were very informative and also, they clarified all my questions, explaining me each detail of the issues. I'm extremely satisfied and highly recommend Total Care Restoration!!"
"Thank you total care for being a complete life savior! My house flooded because of the toilet and they were able to arrive within an hour. Stressful time for my family and I but thankfully Peterson updated us everyday and was honestly an incredible person to deal with. Harold and the others were really nice and would show me how the job was progressing which I liked a lot."
"Very responsive and quick to come assess the plumbing and moisture issue we had. Everyone we encountered was very pleasant and knowledgeable. Made a stressful situation feel at ease giving detailed explanation of next steps. Will recommend to anyone dealing with leaks or moisture issues."
Get exclusive access to emergency checklists, seasonal discounts and informational guides: