Alexander's team at Total Care Restoration were nothing short of amazing. The team was always on time, respectful, clean. They protected my home as if it was their own to make sure that other damage did not occur. They explained everything in detail and took photos of every step. Words cannot express the gratitude my family and I will always have for Total Care Restoration and their entire team. We are immensely grateful.
Steven is such a great person to work with! Response time was awesome, organized and efficient handling of everything from start to finish. Super Team! Top Rated! These guys great!!
My rental property had water damage from a defective shower pan in the midst of the pandemic. Kevin Ayala at Total Care Restoration is God sent. He advised me and provided info. step by step from the very beginning with everything I need to take care of through the inspection, insurance claiming and repair process. He is the reason to turn this daunting process into a smooth sailing. He really puts my mind to ease. He's patient, responsive to all my request and phone calls. No matter how small the question is, he takes time to explain. He's knowledgeable, reliable and professional, so as his referrals. I highly recommend his services.
The staff was incredible, very respectful and professional, they explained how the process works. Im very pleased with the overall service. In no time my problem was solved.
The Total Care Restoration team made working with them easy. From Betty and the phone assistants who were courteous and communicated messages quickly, to Zack, who was very professional, patient, helpful and always quick to return calls, to the techs who did the job, I would recommend this Company. Luis and Assistant went beyond scope of work to also remove some heavy pieces of fallen plaster, without being asked to, or mentioning it, leaving everything very clean in what hopefully appears to be a neat job. Thanks TCR.