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Reviews

At Total Care Restoration, we pride ourselves on being more than just a mold remediation company. We are South Florida's one-stop solution, offering a comprehensive suite of restoration services including:

Customer Satisfaction Is Our Priority

Our rich history of serving the Miami, Broward, and Palm Beach areas is reflected in the glowing reviews from our valued customers. They have entrusted us with restoring their homes and businesses to pristine conditions, overcoming challenges posed by water, fire, and mold damages with expertise and care.

Whether it's salvaging a home from fire damage, preventing mold recurrence, or shielding your assets with our tarping and shrink wrap solutions, we are committed to delivering services that stand a class apart.

What Sets Us Apart

Our customers consistently highlight several key factors that make Total Care Restoration their preferred choice:

Rapid Emergency Response

When disaster strikes, time is critical. Our 24/7 emergency response team typically arrives within 30-60 minutes throughout South Florida. Customers appreciate our availability around the clock, including nights, weekends, and holidays. Our emergency restoration services are designed to minimize damage and get you back to normal as quickly as possible.

Professional Expertise

All our lead technicians and account managers hold IICRC certifications for water damage restoration, fire and smoke restoration, and mold remediation. This professional training, combined with years of hands-on experience, ensures that every job is completed to the highest industry standards.

Insurance Assistance

Navigating insurance claims can be overwhelming, especially during a stressful restoration situation. Our team works directly with all major insurance companies, providing comprehensive documentation and handling direct billing when possible. This seamless process is frequently mentioned in customer reviews as a major benefit.

Comprehensive Service Range

From initial emergency response through complete restoration, we handle every aspect of your project. This eliminates the need to coordinate multiple contractors and ensures consistent quality throughout the restoration process.

Real Customer Experiences

Our customers share their experiences across various platforms, and their feedback helps us continuously improve our services. Here's what they're saying:

Water Damage Restoration Reviews

Customers who have used our water damage restoration services consistently praise our rapid response times, thorough drying processes, and attention to detail. Many note that our advanced moisture detection equipment found hidden damage that could have led to future problems.

Fire Damage Restoration Reviews

Those who have experienced fire damage appreciate our comprehensive approach to smoke and soot removal. Our customers value our ability to save belongings they thought were lost and our thorough deodorization process that eliminates persistent smoke odors.

Mold Remediation Reviews

Customers dealing with mold issues appreciate our thorough inspection process, which uses thermal imaging and moisture meters to find hidden mold growth. Our containment procedures and HEPA filtration systems give families peace of mind that mold won't spread during remediation.

Storm Damage Reviews

After hurricanes and severe storms, our customers value our ability to respond quickly when resources are stretched thin. Our storm damage restoration team's experience with insurance claims and FEMA documentation helps streamline the recovery process.

Why Customers Choose Us

Beyond our technical expertise, customers choose Total Care Restoration because:

  • Local Knowledge: Years of serving South Florida means we understand local building codes, climate challenges, and insurance requirements.

  • Personalized Service: We assign dedicated account representatives who guide you through every step of the restoration process.

  • Transparent Communication: We keep you informed throughout the project, explaining what we're doing and why.

  • Quality Guarantee: We stand behind our work and ensure your property is restored to pre-damage condition.

  • Compassionate Approach: We understand that property damage is stressful, and we treat your property and your family with care and respect.

Share Your Experience

If you've worked with Total Care Restoration, we'd love to hear about your experience. Your feedback helps us improve and helps other property owners make informed decisions. Visit our contact page to share your review or ask questions about our services.

What Our Customers Say

In our review section, you can read firsthand accounts from customers who have experienced the Total Care difference. Their stories bear testimony to our unwavering commitment to quality and customer satisfaction. We encourage you to read their experiences and reach out to us with any questions.

For more detailed information about our services and approach, visit our about page to learn more about our company, certifications, and commitment to excellence.

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